Is it safe for me to use my credit card when I order?
Absolutely! We have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone ever seeing your credit card number or information.

How will my product be shipped?
All orders will be shipped via UPS Ground or USPS Priority Mail..

How long will it take to receive my order?
You will receive your order within 3 – 10 business days, depending upon product availability and shipping option.

What if I have a question regarding a product I have ordered?  Please contact us by email at contact@naturalpetsource.com for information concerning a product and we will get back to you as soon as possible.

What is your return policy?
Click here to see our return policy.

Do you take international orders?
We’re sorry, not at the present time.

Does Natural Pet Source take telephone orders?
We regret that we can not take telephone orders at this time.